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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Stowe VT

Stowe VT

September 16, 2024

2  out of  5
rating by Stowe VT
"Had multiple policies here for over 5 years, reached out on multiple occasions the last 2 years asking to speak with my agent for various things and never once got a reply. Prices just continue to go up, why pay a premium when you can’t even get in touch with your agent for simple inquiries? Can imagine what it would be like if I actually had a claim."
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Kirsten McKee

August 29, 2024

5  out of  5
rating by Kirsten McKee
"Agent Jim Dickerson cares about the community and his customers financial futures. Customer service always ensures a positive experience with State Farm."
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Monika Cordova

August 29, 2024

5  out of  5
rating by Monika Cordova
"I am so happy State Farm was here in Defuniak! The girls at Jim Dickerson’s office is very knowledgeable and was able to get me cheaper insurance than I previously had. Highly recommend!"
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Erica Beck

August 29, 2024

5  out of  5
rating by Erica Beck
"Victoria is always very helpful and knowledgeable. I highly recommend this agency!"
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Mary Wilson

August 22, 2024

5  out of  5
rating by Mary Wilson
"My.mother and I have had great service from state farm every time we go in. I would highly recommend them."
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We're delighted to hear that you and your mother have had great service with State Farm. Your recommendation means a lot to us. If there's anything else we can do for you in the future, please don't hesitate to reach out. We're always here to help! Best regards, Jim Dickerson"
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Jerry Calhoun

August 16, 2023

5  out of  5
rating by Jerry Calhoun
"Requested a quote and got friendly, professional service."
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Brandon Alan Perdue

June 23, 2023

2  out of  5
rating by Brandon Alan Perdue
"The individuals at this specific State Farm are great! However, I will NEVER have State Farm insurances again!!! After being rear-ended and screwed by the body shop, who had a good reputation but had recently been sold without my knowledge. The repairs' original repairs were far from standard. Good thing I looked before I left since the bed wasn't even bolted on. State Farm instructed me to get the truck from the original body shop and take it elsewhere. They would have it fixed properly and file a claim for the rapairs against the driver that hit me. Once their appraiser met at the second body shop, they refused to pay for the proper repairs. No lawyer would take my case, so I finally had to file myself in small claims court, and after over two years of battling, the case was settled in my favor. Auto insurance is a racket, and we all know it. But like a good neighbor, State Farm turned their back when I needed the slightest help! STATE FARM WILL NEVER GET ANOTHER PENNY FROM ME!"
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Adam d. sinclair

January 4, 2023

4  out of  5
rating by Adam d. sinclair
"Great rates nice people."
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Larry Suggs

October 21, 2022

5  out of  5
rating by Larry Suggs
"Used State Farm and this agent for years."
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William May

October 11, 2022

5  out of  5
rating by William May
"Always great. I've been with this agency for over 35 years."
We responded:
"William, thank you so much for your continued confidence in our team. We appreciate your business and your review. "
Profile photo of Francis A. Nalazek, 3rd.

Francis A. Nalazek, 3rd.

August 11, 2022

5  out of  5
rating by Francis A. Nalazek, 3rd.
"Quick.., easy.., professional service...."
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Justin Williams

December 20, 2021

5  out of  5
rating by Justin Williams
"Great staff"
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Frank Picon

June 14, 2021

5  out of  5
rating by Frank Picon
"Friendly very helpful always willing to help"
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Stephanie Martin

February 21, 2021

2  out of  5
rating by Stephanie Martin
"Really nice people very helpful just to high on pricing."
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John Smith

October 21, 2020

4  out of  5
rating by John Smith
"Didn't end up going through this company but they were polite and professional"
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Baby Davis

August 27, 2020

5  out of  5
rating by Baby Davis
"awe is some"
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Shawn Margulies

June 11, 2020

5  out of  5
rating by Shawn Margulies
"Good insurance for low price State farm is the best"
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Joseph Blaker

February 20, 2020

1  out of  5
rating by Joseph Blaker
"Drop me after 30 yrs because of my daughter dui"
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Barry Carter

February 18, 2020

3  out of  5
rating by Barry Carter
"Received varying answers to simple am I covered questions. A lot of Trust is lost when your not sure you can believe what your told by ladies in the office."
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Tonya Lightner

February 12, 2020

5  out of  5
rating by Tonya Lightner
"Victoria was very knowledgeable and helpful!"
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Patricia Campbell

January 25, 2020

4  out of  5
rating by Patricia Campbell
"Willing to help at all times"
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Tracie Harvey

January 10, 2020

5  out of  5
rating by Tracie Harvey
"Best insurance ever. Erica saved me a ton of money. I was paying 279 a month for full coverage car insurance she got my rate down to less than half of that. 10/10 would recommend!"
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Justin

January 2, 2020

1  out of  5
rating by Justin
"Called for a insurance quote on the 28 and still have not heard back from them. Very poor customer service. I expected more since I have state farm in Mississippi and they are amazing."
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April Cumbie

December 20, 2019

4  out of  5
rating by April Cumbie
"Great company with always friendly and helpful agents. Happy to have them with me in the new year as well."
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Janet Roberts

December 10, 2019

5  out of  5
rating by Janet Roberts
"The greatest office in the area! Super hrlpful!"